Resilience is a set of best practices and processes that enable:
- Transparency of assets (both human and material),
- Agility (highly engaged staff with a clear sense of roles, responsibilities and authority),
- Collaboration (communication and coordination up, down and across the operation).
The kinds of best practices that create resilience don’t necessarily need to be invented; they just need to be captured and shared. The following sections detail examples of company best practices in supply chain resilience, disaster resilience and energy resilience.